Privacy Policy

Introduction

Welcome to JDS Bespoke ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases from our store.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register on our website
• Place an order
• Subscribe to our newsletter
• Contact us with inquiries
• Participate in promotions or surveys

This personal information may include:

• Name and contact information (email address, phone number, shipping address)
• Payment information (credit card details, billing address)
• Order history and preferences
• Custom design specifications and personalization details
• Any other information you choose to provide

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. This helps us improve our website functionality and user experience.

How We Use Your Information

We use the information we collect or receive to:

• Process and fulfill your orders
• Communicate with you about your orders, including shipping updates
• Provide customer support and respond to your inquiries
• Send you marketing and promotional communications (with your consent)
• Improve our products, services, and website
• Prevent fraudulent transactions and protect our business
• Comply with legal obligations

How We Share Your Information

We may share your information with third parties in the following circumstances:

Service Providers

We work with third-party service providers who perform services on our behalf, such as:

• Payment processing (e.g., Stripe, PayPal)
• Shipping and fulfillment services
• Email marketing platforms
• Website hosting and analytics

These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure.

Your payment information is processed securely through encrypted payment gateways. We do not store complete credit card information on our servers.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request that we correct any inaccurate information
• Deletion: Request that we delete your personal information
• Opt-out: Opt out of marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies help us improve your browsing experience and remember your preferences.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

Children's Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.